Amazinmart.com

1. Overview

Thank you for shopping at amazinmart.com. We appreciate the trust you have placed in us and are committed to providing you with a satisfying shopping experience. Our refund policy outlines the terms and conditions under which you may be eligible for a refund.

2. Eligibility for Refunds

a. Damaged or Defective Products:

  • If you receive a damaged or defective product, please contact us within 2 days of receiving the item.
  • Provide clear photos of the damaged or defective product and packaging.
  • We will assess the issue and, if eligible, offer a replacement or a full refund.

b. Incorrect Product Shipment:

  • In the event that you receive the wrong product, please notify us within 2 days of receiving the item.
  • We will arrange for the correct product to be shipped to you, or you may opt for a refund.

c. Change of Mind or Dissatisfaction:

  • If you are dissatisfied with your purchase for any reason other than the above, please contact us within 2 days of receiving the item.
  • Products must be unused, in their original packaging, and in the same condition as received.
  • Return shipping costs will be the responsibility of the customer.
  • Upon receiving the returned item, we will issue a refund for the purchase price, excluding any shipping charges.

3. Exclusions

a. We do not accept returns or issue refunds for:

  • Products that show signs of use or damage not caused by amazinmart.com.
  • Products returned without their original packaging.
  • Personalized or customized items.

4. Refund Process

a. To initiate the refund process, please contact our customer service team at support@amazinmart.com with your order number, details of the issue, and any relevant photos.

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